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Frequently Asked Questions

What is heart failure?

Heart failure is a type of heart condition that requires seeking timely medical attention. As blood flow out of the heart slows, blood returning to the heart through the veins backs up, causing congestion in the body's tissues.

Why is the HeartMed program important to my health?

National statistics show that 1 in 4 heart failure patients are readmitted to the hospital within 30 days. Our goal with the new heart failure program is to improve our patients’ health and to minimize the risk of hospitalizations.

What will the pharmacist do?

Our pharmacist will review your current medications, ensure that there are no drug interactions, and educate you on the importance of each medication. Throughout the process, we will stay in communication with your doctor to collaboratively provide the best recommendations for your health.

How much will this service cost?

Good news, this service is FREE!

How often will I be contacted?

You will be contacted within two days after discharge from the hospital, and then once a week for the first month to help with your transition back home. After the first month, the pharmacist may continue to follow up with you every week or extend the time interval to every two weeks or every month.

Will the pharmacist only look at congestive heart failure related medications and conditions?

No, patients often have multiple health conditions that require monitoring. Our pharmacist will take a holistic approach and will be able to offer their expertise in common health conditions such as high blood pressure, diabetes, cholesterol, gout and more.

Do I need to fill my medications at Pharmacare?

Yes, in order to fully understand your health and the medications you are taking, we ask that you transfer all of your prescriptions to Pharmacare Hawaii. To make your life easier, we also offer a free home delivery service to ensure that you receive your medications in a timely manner.

Keep in touch

Keep in touch with us here!

We’ll respond to whichever way is convenient for you to contact us:

  • 3375 Koapaka St., Suite G320
  • Honolulu, Hawaii 96819
  • Office: 808.836.0223 Fax: 808.836.0537
  • Email: info@pharmacarehawaii.com
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